I have over 25 years of experience working in IT and have used many different IT platforms, often learning them independently and delving into the details to maximize their potential.
Take a look below at the types of IT platforms and equipment with which I have experience.
Websites / WordPress
I have been working on websites since I created my first one in 1998, and have used many tools to make this an easier process over the years.
Websites
In raw code or with one of the many content tools, update the content or functionality of your website
WordPress
Updating or creating one from a template, installing and configuring plugins and enhancing performance and security
Google
Google provides a large range of products, I have used lots of their main ones in the places I have worked, with the corporate Workspace I was able to use the available settings to fully tailor it to the needs of the company
Apps
Gmail, drive, docs, photos etc, configuring and giving user support
Workspace corporate setup
With custom domain name, configuring all the various settings to utilise available options
Corporate mobile phone policies
Apple and Android, to ensure security and compliance
Pixel phones / tablets
Setup and corporate management, for centralised management of devices
YouTube
Setup and business management of this social media platform
API
Admin and data control of Google products from other platforms
Microsoft
One of the big tech companies out there, and so therefore I have had lots of experience using them in a business setting, central management of PCs makes it so much easier allowing deployment of policies across your organisation. Their cloud services though Azure are very scalable to your needs but once setup provided me a very stable and secure hosting platform
Windows 11
Personal and enterprise editions, configuring, updating and troubleshooting
Windows Server
Physical and virtual, setting up and configuring for optimal usage
Windows Server Tools
DHCP, DNS, IIS, GPO, DFS etc, making the most of all the functionality available
Office
Word, Excel, PowerPoint, Outlook, installing and giving user support
Volume Licencing
Corporate and charity, creating management accounts and deploying
Azure
Hosting services, setting up and configuring various products available
GitHub
Version management and continual deployment, to optimise you code history
SQL Server
Database creation and hosting, including cluster server setup
Email Domain Compliance
If you use your one domain name to send out emails, it is critical that you employ all available technologies to ensure your emails get delivered and no one else is able to spoof emails from your domain. I have successfully done this many times and though the DMARC reporting have seen good results
DMARC
Authentication and reporting of sent emails using your domain so you can see what is being delivered
SPF
Sender verification of email server to restrict unauthorised use of your email domain addresses
MTA-STS
Secure transport of emails, enforce encrypted delivery of your emails for enhanced protection
DKIM
Domain signature authorisation, to verify the sent email isn't change in transit to the recipient
TLS-RPT
Reporting of secure email transmission, to your DMARC reporting service
Enter your domain into PRISM WEB domain security cheeker tool to see if you are fully secured
Data Security
It has always been important at the places I have worked to ensure that data is kept secure and that it is backed up to prevent loss. Looking at every scenario is key to forming solid strategies
Onsite and cloud backups from Windows server
Full and incremental backup and recovery, ensuring you can recover from data loss quickly
Data retention and deletion policies
Determine how long you keep personal information, to be compliant with GDPR regulations and best business practices
Data storage, encryption and restricted access
Protect your data from unauthorised access, and store it a way that is not easy to steal
Cyber Security
I have had experience managing many IT systems and learning about their security options, I am able to review and advise you on some best practices to protect your IT systems from potential cyber attacks
CRM / CMS
(Customer Relationship / Content Management Systems)
These systems can be used to allow onsite management of your online content and I have used them for this, especially when it is useful for when many staff members need an easy way to update the information.
WordPress
wordpress.com
A very popular platform for hosting websites with a huge variety of templates and plugins available to make the site function the best for you. Friendly content management so easy for anyone to update the pages themselves.
Joomla
joomla.org
Another website content management tool to allow easy editing of the site content by anyone
Web Flow
webflow.com
For the more demanding and bespoke functionality, Web Flow offers a powerful platform to create a website finely tailored to your needs
Other Platforms
In course of my work I have had to use and learn many platforms, including using their API capabilities to integrate them with other systems
QuickBooks
Accounting package, central to your finance management, can also be interacted with via the API and webhook integration
Mail Chimp
Bulk emailing to your subscribers with a friendly interface and many tools to make it easier, I can also integrate with other platforms with API and webhook integration
GoCardless
Taking Direct Debit payments, including API and webhook integration
Filmora
Video editing
Adobe Creative Cloud
Image, video and document editing
Tech Soup
Charity discount licencing for many major software products, saving your charity lots of money
Bit Defender
Antivirus and endpoint security, both corporate and personal editions including mobile. To ensure your PCs and devices are protected from
Meta Business
Managing business social media accounts
Web Development
I have spent many years doing web development, mostly in ASP.net, primarily over the last 15 year creating and manging a bespoke CRM and customer portal for the company I was with. This included event bookings, staffing, asset management, donations, purchasing and task management.
HTML 5
Creating or updating web pages that have been programmed in raw code
CSS
Styling and design on web pages to create the right look and layout
JavaScript / JQuery
Coding language used to control how a web page works and allows enhanced functionality over a static page
ASP.net Framework 4.8
Style of server side web programming using Visual Studio used to create websites with changeable content often with a database back end
VB.net
A Microsoft programming language used in ASP.net
C#.net
A Microsoft programming language used in ASP.net
PHP
Another web programming language
Endpoint Security
I have used various solutions to protect and monitor company PCs and mobile devices against threats.
Bitdefender GravityZone Business Security
Used to secure computers against malware, ransomware, phishing, network attacks and more, when fully setup the dashboard gives great insights and suggested improvements to boost your protection
Bitdefender Mobile Security
For securing your company mobile devices with malware scanner, web protection and spam calls,
IT Infrastructure
I have configured many sites networks, both with wired and wireless connectivity and hardware firewall protection. I also have used segregated VLANs to protect against unauthorised access.
TP Link / Netgear Network Connectivity
Wired and wireless equipment used to connect your devices together and to the internet
VLANs
Segregated network traffic to keep unauthorised user accessing other devices
QoS
Prioritising network traffic to ensure the critical services don't get interrupted or degraded service
Barracuda and Netgear firewall
Managing internet traffic and to protect your site from unauthorised access
Content Filtering
Restricting specified sites and apps from being access to protect your users and company
VPN
Remote connection into corporate network to allow secure access to your internal servers and data
NAS Drives
Network attached storage drives for centralised storage of your data or backups on your network
VOIP Phones
If you want to host your own of connect to a remote server, having a good office phone system is essential, the many modules available allow for a very customisable experience at various price points
Get In Contact
If what you are needing assistance with isn't listed here, CONTACT ME and I can look into it and let you know if I can support you with it.
